Privacy Policy

Purpose of collecting and holding information

Any personal information gathered as part of your assessment and treatment process will be kept securely and, in the interests of your privacy, used only by your therapists and the authorised personnel of the practice (as necessary). Your personal information is retained in order to document what happens during sessions, assisting your therapists to provide a relevant and informed service to you.


Access to client information              

You are entitled to access your personal information kept on file, unless relevant legislation states otherwise. If you require access to your information, please discuss this with your therapist. Administrative fees will occur according to therapist’s hourly rate.


Disclosure of personal information

Personal information gathered by your therapist during the provision of services is considered confidential and will not be disclosed to another party except when:

  • your prior approval has been obtained to:
    1. provide a written report to another professional or agency. eg. a Doctor or a Lawyer; or
    2. discuss your care with another person, eg. a Parent, Employer or Health Care Provider; or
  • it is subpoenaed by a court; or
  • failure to disclose the information would in the reasonable belief of your Consultant place you or another person at serious risk of harm; or
  • disclosure is otherwise required by law

Electronic Communication

I understand the risks associated with electronic communication, including email, text messages, and other forms of digital communication, and I consent to the use of these methods for scheduling and administrative purposes. However, I acknowledge that these methods may not be completely secure and agree to take responsibility for any potential risks.